Topps Information

Lowest Price Guarantee

If you buy any product from Topps Tiles then find it in stock cheaper somewhere else within 7 days, we will match the price and give you an extra 5% discount. The product must be in stock at the time of purchase.

Price match does not apply to internet sites or retailers operating from temporary premises.

Over’s, Refunds & Buy Back

As exact estimating is difficult, make sure you buy more than enough tiles to do the job. Apart from special orders (see below), the goods we supply to you are on approval and you may return any undamaged stock tiles or goods that do not meet with your approval provided you do so within 45 days of the purchase date. Please bring back your original receipt to a store when returning goods as without this a Head Office refund will have to be issued.

Special Order Goods

Please note that special order items are not supplied on approval and the refund arrangements described above are not available. In certain limited circumstances however we may, at our discretion, be willing to “Buy Back” special order items.
Sales Goods

For refunds of discounted sales goods, all we need is your name and address. Don’t forget to bring your receipt if you require a refund.

Free "How To" DVD

Topps Tiles are giving away a Free "How To" DVD with all tile purchases over 4sq meters or more, ask in store for more details.

Loan a Tile Service

Looking for the perfect match? Check out your choice at home. We will refund your deposit without quibble on sample tiles returned undamaged within 45 days. Ask in store for more details.